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We encourage you to travel to the Atelier des Lumières by public transport. If this is not possible, you can park on the outskirts of Square Gardette or Père-Lachaise Cemetery.

The terms and conditions for exchanging your tickets vary depending on the point of sale where they were purchased.

Time-stamped tickets
If your tickets were purchased from a reseller (Fever, Fnac, Tiqets, etc.), we recommend that you consult their terms and conditions of sale or contact their customer service directly to find out the applicable exchange procedures.

Undated tickets (CSE type)
Once the expiry date has passed, we are unfortunately unable to extend or renew them.
We invite you to contact the organization from which you purchased them directly to find out their exchange or refund conditions.

Yes of course !

You can find the playlists for the Atelier des Lumières exhibitions on its dedicated Spotify account.

Strollers are prohibited for safety reasons.

A dedicated space is available for you to store your stroller during your visit.

We are not responsible for any loss, theft or damage to items left in this space.

Please note that this space has a limited number of seats.

Also, our reception team reserves the right to delay your entry in case of high demand and lack of space.

We advise you to bring a baby carrier if your child cannot make the visit without a stroller.